OFFICE HOURS

Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 4:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday CLOSED
Sunday CLOSED

Telephone: 514-630-1256

Fax: 514-630-1286

infocanoe@ville.pointe-claire.qc.ca

2012 Refund Policy

  1. Request for refunds must be in writing, indicating:
  • Reasons for the request
  • Dates to be refunded
  • Name and mailing address of the person receiving the refund
  • Name of participant(s).

Recreational Programs

A cancellation fee of $25 per participant will be applied to a recreational program that is dropped more than 7 days prior to its start date. Less than 7 days before the start date or after the program has begun, the following cancellation fee will be applied:

  • 50% of registration fee.

Racing Programs

A cancellation fee of $25 per participant will be applied. Less than 7 days before the start date or after the program has begun, the following cancellation fee will be applied:

  • 50% of registration fee.

Open Paddling

A cancellation fee of $25 per participant will be applied if the activity is dropped before its start date. After the start date, the following cancellation fees will be applied:

  • 50% of registration fee.

NO REFUNDS WILL BE ISSUED AFTER JULY 15 FOR THE AFOREMENTIONED PROGRAMS.

2. No cash refunds will be issued. A refund cheque will be mailed by the City of Pointe-Claire. Please allow 4-6 weeks for processing.
3. Absences are non-refundable and non-transferable.